Integration of services needed for urgent care

26 September 2008

The Healthcare Commission today calls for a new drive to improve the system for delivering urgent and emergency care across England.

Direct link to Healthcare Commisssion report findings...>>

Anna Walker, the Commission’s Chief Executive, said:
“People often don’t know which services to use, and too often have to repeat their story time and again because services don’t always share information effectively. Navigating between services can be difficult and confusing for patients and this can have a real impact, especially on people with more complex needs, such as older people and people with disabilities. Integrating services across a local area will help address these challenges.

“We are calling on the Government and healthcare organisations to renew their efforts to get the whole system working together so people can get the right care when they need it.”

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